Do you have Trasa 2 in size M? I'd like to pick it up tomorrow.
Thank you for your message. We will reply within one business day.
The customer keeps looking and buys where someone answered.
Start on November 9Register and prepare your company now
An AI chat that sells on your website and in the DomaAI app.
The AI agent answers customers on your website at any hour: it asks questions, selects and recommends products from your offer. Your company is also in the DomaAI app, where customers connect it with one tap.
- Installation in a few minutes
- Website and app in every plan
- VAT invoice
- Account and database in the EU
Assistant on your website
In the DomaAI app
One database, two places of sale
The customer asks on your website or in the app. Your agent answers.
You enter the offer once. The chat on the website and the AI agent in the DomaAI app use the same database, so prices, availability and news are up to date everywhere.
AI chat on your website.
- Answers at any hourWithin seconds, also at night and on weekends. The customer does not wait for an email or a phone call.
- Asks and selectsIt asks about budget, size and color, and then recommends specific products with the price and a link.
- Only from your offerIt does not make up prices or dates. When it doesn't know something, it gives your company's contact.
- Know what they ask aboutStatistics show the topics of questions and what is missing from your offer.
Your company in the DomaAI app.
- Visible from the start of your planFrom November 9 your company appears in the Connectors of the DomaAI app, in the Companies section. On the Firma and Pro plans it is included in the price, and on Start it costs 49 PLN net per month.
- Connect with one tapThe customer finds you in the app, or opens your link or QR code from a store, receipt or social media.
- Cards of your productsWhen a customer asks their AI agent what to buy, they get a card with the price, a photo and a link to your store.
- Positions cannot be boughtFit to the question counts, and in a tie the lower price wins. Fair for every company.
Website chat on every plan, from 199.99 PLN net per month. The DomaAI app presence is included from the Firma plan.
Create a company account
Sunday, 22:47
The customer wants to buy now. Not tomorrow morning.
Questions come in the evening and at weekends, when nobody answers the phone or email. The shop that answers first wins.
Do you have Trasa 2 in size M? I'd like to pick it up tomorrow.
Yes, Trasa 2 in size M is available right away. You can pick it up tomorrow from 10:00 at the shop, and we will set up the saddle and handlebars for free.
Trasa 2 gravel bike4,799.00 PLN · available nowAn answer in a few seconds. The customer goes straight to the product.
- A few secondsthis is how long the customer waits for an answer from your offer
- Around the clockat night, at weekends and on holidays, with no extra employee
- Two channelsyour website and the DomaAI app, from one database
From sign-up to launch
Install in a few minutes.
Most of the work is the offer, and you upload it as a file or the shop module sends it for you.
- 01Create an account and verify the company
Right now, in the browser. Verification usually takes up to 72 hours, and you get the result by email.
- 02Prepare the offer and the chat
Products, events, FAQ and contact: manually, as a CSV file, or from PrestaShop or WordPress. You set the look of the chat in the panel.
- 03From November 9, choose a plan
By card via Stripe, with a VAT invoice. The chat starts answering on your website, and approved offers appear in the DomaAI app (on the Start plan with the add-on).
PrestaShop
A chat on every page of the shop, products with prices, photos and availability, changes on the fly.
Module 1.1.0 · 47 KB · PrestaShop 1.7.8, 8 and 9WordPress and WooCommerce
A chat in the footer of every page, WooCommerce products, posts and events, also without a shop.
Plugin 1.1.0 · 48 KB · WordPress 6.0 or laterAny other website
One tag before </body>. You copy the key from the Integrations tab in the company panel.
<script src="https://domaai.pl/api/firmy/widzet.js" data-klucz="TWÓJ_KLUCZ" async></script>Guides the customer from a question to a decision.
A real conversation with the widget in the test shop: four customer messages, agent answers without corrections. The agent asks questions like a salesperson in the shop and each time relies on the company's data.
-
1Budget and goalIt recommends three bikes that fit the budget, compares them and asks about height.
Source: product prices and descriptions -
2SizeIt picks the M frame for 178 cm and points to Trasa 2 for the city and gravel roads.
Source: size table in the description -
3ColorIt lists three colors, recommends graphite matte and checks that size M is available now.
Source: variants in the product description -
4DecisionIt invites them for a test ride, gives the hours and a free bike setup.
Source: company FAQ
No access to the company's sensitive data. The agent does not see orders, customer data, invoices, finances, mail or the shop panel. It knows only what you add to the database as public information. When it doesn't know something, it says so and gives the company's contact. Like any AI model it can make mistakes, so prices and terms on your website are binding.
Your agent speaks in your voice.
Full control over how the agent speaks and what it does. You match it to your brand and customers in the company panel, and the change applies from the next conversation.
The same customer question, three agent settings:
- Tone and character
Matter-of-fact, friendly, expert, or described in your own words.
- Form and language
Informal or formal address. It answers in the customer's language or always in Polish.
- Response length
Short and to the point, standard, or thorough.
- Recommending products
Only on request, when it fits the question, or actively, together with bundles.
- Asking questions
Before recommending anything, it asks about size, budget or deadline.
- Own rules
For example: always mention the free check-up after a month, do not give delivery dates.
- Questions outside the offer
A polite refusal or the contact of your team.
- What not to say
Topics and words the agent should avoid, for example competitors or discounts.
Looks like part of your website.
Colors, theme, window and button size, corner of the screen, text next to the orb, prompt bubble and ready-made questions. You set it in the panel with a live preview, and the shop shows the change after a page reload, without updating the module or plugin.
- Computer and phone separately. On the phone the window fills the whole screen, and the button can be smaller or hidden.
- Where it makes sense. You turn the widget off on selected subpages, for example in the cart.
- Your logo and the agent's orb. The company logo in the window header, and a living orb with eyes like in the app next to the answers, in one of seven palettes.
The agent knows only what you enter into the database.
Five types of data. You can correct any entry at any time, and the agent answers according to the current version.
Products
Name, price, description, availability and a link to the product page. The agent compares, matches the budget and gives the link.
- Gravel Trasa 2, frame M4799 PLNavailable now
City helmet, size L289 PLNlast 2 pieces
Import from CSVPrestaShop moduleWordPress and WooCommerceYou upload the catalog as a file, or the PrestaShop module or WordPress plugin sends the products, posts and events for you, and then keeps them updated.
Events
Date, time, place and sign-ups. The agent gives the nearest date and says how to sign up.
21LIS Night gravel ridestart 19:00 from the shop, sign-ups on site
News
Changes to opening hours, new deliveries, promotions with an end date.
ExampleFrom November the service also works on Saturdays.
FAQ
Your answers to the questions customers ask most often.
ExampleCan I pick up a bike ordered in the online shop in person?
Company information
Opening hours, address, phone and email. The agent uses this contact when it doesn't know the answer.
ExampleOpen Monday to Friday, 10:00 to 18:00.
Know what customers ask about.
Statistics show the conclusions from conversations, not their transcripts.
Widget statisticsOctober · sample data
Conversations1,284
Credits used18,342
Unanswered37
Question topics
Unanswered questions
- Do you accept an old bike as part of the payment?
- Do you rent bikes for the weekend?
- Until what time is the service open on Saturday?
Add the answer to the FAQ, and the agent will use it from the next conversation.
What you don't see: full conversations.
This is a deliberate decision. The customer writes to the widget the way they would ask a salesperson at the counter, and doesn't have to wonder who will read the whole conversation later.
Start on November 9, 2026
Your company as a connector in the DomaAI app.
From November 9 your customers connect your company in the DomaAI app like any other connector. From that moment their AI agent knows your products, prices and news, and when they ask what to buy, it shows a card with the price and a link to your store.
- Connect with one tap. The customer finds your company in Connectors, in the Companies section, or opens your link or QR code. Without a connection the AI agent does not show your offer to anyone.
- Your link and QR code. In the panel's Profile you will find the address domaai.pl/app/firmy/… and a QR code to download. Put it on your website, next to the widget, on the receipt and on social media.
- The agent knows your offer. A customer writes “looking for a bike light for riding to work” and gets cards of your products. The agent also knows your news, events and FAQ answers.
- Offers checked by DomaAI. Every offer that is to appear in the app is approved by our team, usually within 72 hours. Changing a name, description or photo goes back for review, and a price change takes effect immediately. The chat on your website uses the offer without waiting.
- Order with no fees. When a customer has connected several companies, the fit to the question counts first, and in a tie the lower price wins. A higher position cannot be bought, and neither the plan nor an add-on affects it.
- Always signed. Every card carries your shop's name, and the shop profile shows your details as the seller. The purchase takes place on your website, DomaAI does not sell anything.
- One switch. Don't want to be in the app? You turn it off in the company panel's Profile. The company disappears from Connectors, nobody new can connect it, and new answers stop showing it. The widget on the website keeps working.
The statistics show connections, views, clicks and questions to the agent about your company. Numbers only, no personal data. You are responsible for current prices, and in case of a price cut you provide the lowest price from the last 30 days. Rules: DomaAI for Business Terms, chapter 15 (offer approval: item 15.14, Start plan add-on: item 6.12). How app users see it: How shop offers work in DomaAI.
Plans for businesses.
Website chat on every plan, presence in the DomaAI app included from the Firma plan, and as an add-on on Start. You pay by card via Stripe, prices are net, and 23% VAT is added to each. Payments start on November 9, 2026, and you can prepare the account, verification and offer right now.
Start
A small shop, a creator, one location.
199.99 PLNnet / mo
+ 23% VAT, VAT invoice
- 25,000 credits per month
- 15 items in the database
- 2 people in the team
- 2 companies on one account
- Credit packs -5%
- DomaAI app: add-on +49 PLN net / mo, you turn it on and off at any time
Firma Recommended
Full catalog and regular events.
499.99 PLNnet / mo
+ 23% VAT, VAT invoice
- 62,500 credits per month
- 100 items in the database
- 5 people in the team
- 5 companies on one account
- Credit packs -10%
- DomaAI app included
Pro
High traffic and a bigger team.
899.99 PLNnet / mo
+ 23% VAT, VAT invoice
- 112,500 credits per month
- 300 items in the database
- 20 people in the team
- 10 companies on one account
- Credit packs -15%
- DomaAI app included
In every plan: website widget, choice of AI model, CSV import, PrestaShop module and WordPress plugin, question statistics, team roles and a VAT invoice for every payment. Presence in the DomaAI app is included in the Firma and Pro plans, and on Start it is an add-on at 49 PLN net per month: for the first, partial month you pay pro rata, and after you switch it off it works until the end of the paid period. From one account you run several companies or brands, each with its own agent, database and widget: additional companies use your company's plan and credit pool, or have their own plan. Offers in the app are approved by the DomaAI team, usually within 72 hours. When paying for the first time you provide your tax ID (NIP) or EU VAT number, and a one-time activation fee of 99 PLN net applies. Companies from other EU countries pay the net price, with an invoice marked “reverse charge”. The subscription is a condition for operation: without payment the company profile and the widget are disabled.
You choose the AI model yourself
Each widget answer uses credits at the rate of the chosen model. A cheaper model means more conversations from the same pool, and a stronger one handles difficult questions better. You can change the model in the panel at any time.
When the credits run out
Beyond the pool you buy credit packs, as in the regular plans. With a zero balance the widget does not answer questions, and only gives customers the company's contact.
A chain of shops or your own terms?
Write to us
The Enterprise plan is priced individually. We reply from biznes@madd.im.
One account, the whole team.
Each person logs in with their own account and gets a role that limits what they can change.
Start: 2 peopleFirma: 5 peoplePro: 20 people
- Owner
Creates the company account and has full permissions, including deleting the company account.
- Administrator
Chooses the plan, buys credits, invites people and assigns roles, sets up the widget and the AI model, and manages the database.
- Editor
Adds and corrects products, events, news and FAQ. Sees the statistics.
Account and database in the EU, roles compliant with GDPR.
- Account and database in the European Union
The company account, database and statistics are on OVHcloud servers in the EU. Answers are prepared by the provider's AI model from the public list of subprocessors, by default also outside the EU (USA, based on the Data Privacy Framework and standard contractual clauses). The switch “EU providers only” in the widget settings leaves only the EU model (Mistral AI, France), with no fallback model outside the EU.
- Data processing agreement in the terms
The company is the controller of its customers' data from the widget, and MADD is the processor. The rules are described in Annex No. 1 to the DomaAI for Business Terms, accepted together with the terms when you create an account.
- Answers only from your database
The widget agent uses only your company's data. It is forbidden from giving prices and dates from outside the database, and when it doesn't know something it gives the contact. AI answers may contain errors, so the information on your website is binding.
- Privacy of people who write
The company sees statistics, not full conversations. The customer finds information on data processing for people writing to the company's assistant.
Questions about DomaAI for Business
When can I start?
You create the account and verify the company right now, and verification usually takes up to 72 hours. Afterwards you prepare the profile, products and chat look in the panel. Payments start on November 9, 2026: then you choose a plan, and once paid the chat starts answering on your website, and offers approved by the DomaAI team appear in the DomaAI app (on the Start plan with the add-on at 49 PLN net per month).
How is this different from a regular chatbot?
A regular chatbot walks the customer through a tree of ready-made answers or answers from the model's general knowledge. The AI agent in DomaAI for Business understands a question asked in the customer's own words, but answers only from your database: products, events, news, FAQ and company information. It is forbidden from adding prices and dates that are not there.
Can I see my customers' full conversations?
No. You see the number of conversations, the question topics and a list of questions the agent did not know the answer to. The company does not read full conversations. This is a deliberate decision that protects the privacy of people writing to the widget.
What happens when the agent doesn't know the answer?
It says so plainly and gives the company's contact from the information you entered in the database. Such a question goes into the statistics, so you immediately see what is missing from the database.
I have a PrestaShop shop. How do I connect it?
You download the DomaAI module from the “Install in a few minutes” section on this page and upload it in the PrestaShop module manager. You paste the API key from the panel and click Sync. The module inserts the widget into the shop itself, sends products with prices and photos, and then updates them after every change. When the plan limit applies, the best-selling products go first.
I have a website or shop on WordPress. Will it work?
Yes. You download the DomaAI plugin from the “Install in a few minutes” section on this page and upload it in the WordPress panel, activate it and paste the API key from the company panel. The plugin places the widget on the site and sends products from WooCommerce, recent posts as news, events from The Events Calendar and selected pages, for example contact or delivery rules. It updates them automatically after every change.
How long does it take to deploy the widget?
The widget is one script tag copied from the company panel. You paste it once into the page code, or into the custom code field that most shop and website systems have. Most of the work is the database, and you can upload that in one CSV file.
How do I cancel the subscription?
The owner or administrator cancels the subscription in the company panel. The plan works until the end of the paid period. Afterwards the company profile and the widget are switched off, because they do not work without an active subscription.
Will I get a VAT invoice?
Yes. You pay by card via Stripe on the website, and after each payment you get a VAT invoice for your company's details. At the first payment you provide your tax ID (NIP) for a Polish company, or an EU VAT number, which we check in the VIES system (for a company from another EU country). Plan prices are shown net: companies from Poland add 23% VAT, and companies from the EU pay the net price and get an invoice marked “reverse charge”. The service is only for businesses, not for consumers.
Can every industry use the widget?
No. The DomaAI for Business Terms forbid using the widget to offer or promote alcohol, tobacco and e-cigarettes, medicines and medical devices, gambling, weapons, adult content and services, narcotics, financial services (loans, credit, investments and insurance) and counterfeit goods. We check this at registration and after reports. The full list is in item 5.6 of the terms.
Does it make sense for a creator or influencer?
Yes. The database is then your courses, products, dates of streams and meetings, and answers to the questions you hear most often. You paste the widget on your own website, and your audience can connect your profile in the DomaAI app (from your link or QR code) and ask their AI agent about your news.
Can I pay for a higher position in the DomaAI app?
No. The AI agent shows only companies that the customer connected themselves, and the order of their products depends on the fit to the question, with the lower price winning a tie. The plan, an add-on or any fees do not affect the position, and there is no paid promotion. You turn off the presence in the app with one switch in the company panel's Profile. Details: DomaAI for Business Terms, chapter 15.
How much does presence in the DomaAI app cost?
It is included in the Firma and Pro plans. On the Start plan it is an add-on at 49 PLN net per month, which you turn on and off in the company panel's Profile at any time: for the first, partial month you pay pro rata, and after you switch it off the company stays in the app until the end of the paid period. Every offer in the app is approved by the DomaAI team, usually within 72 hours; the chat on your website works right away. Rules: Terms, item 6.12 and item 15.14.
How do credits and the choice of model work?
Each plan has a monthly pool of credits. Each widget answer uses credits at the rate of the AI model the widget uses, and you choose the model yourself in the company panel: a cheaper model means more conversations from the same pool. Beyond the pool you buy credit packs, as in the regular DomaAI plans, with a 5% discount on Start, 10% on Firma and 15% on Pro. With a zero balance the widget does not answer questions, and only gives customers the company's contact.
Questions about larger rollouts and the Enterprise plan: biznes@madd.im.
Write to usThe next customer will ask this evening. Let them get an answer.
You create the account in a few minutes, and after verification you prepare the offer right now. From November 9 you choose a plan: the chat starts answering on your website, and approved offers appear in the DomaAI app. From 199.99 PLN net per month.